New Patients

Register as New Patient

In keeping with good practice all new patients are offered a new patient registration appointment.

If you do not attend a new patient appointment without prior cancellation you will not be offered a further appointment.

New registration appointments are administrative only. If you have a medical problem you wish to discuss, please make a routine appointment in the usual way.

Equal Access to Services for All

Riverfront Medical do not discriminate in any form in services provided to prospective or existing patients on the grounds of Race, Gender, Social Class, Age, Religion, Sexual Orientation, Appearance, Disability or Medical Condition.

We are also an Equal Opportunities Employer and ensure that our staff or prospective staff are not discriminated against by ourselves or by those who use or services.

Catchment Area

Family doctor services are available to those within an 8-mile boundary east of the river foyle from the health centre.

As we are a training practice, a seventh doctor may be available for consultation.

Change of Address/Telephone Number

Please notify the surgery if you change your address or telephone number, as often it is necessary to contact patients.

Temporary Patient Registrations

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days.

You can be registered as a temporary patient for emergency care.  This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to permanently register with a practice of your choice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

Disabled Patient Facilities

There is wheelchair access to all the surgeries and treatment room.

There are parking spaces close to the Health Centre for disabled drivers.